WITH US, YOU’RE SAFE.
Certain information is collected each time a user visits Upbrands or interacts with our social media material. This information is unique to you and your visit, regardless of whether you browse, shop, register, or use social media. Different types of information are gathered depending on such acts. The following information explains the sorts of data we collect, how we collect it, and what we do with it.
Please be aware that even if you do not finish your [registration/transaction] by clicking [submit/next], we have the power to keep any information you enter on our website. Such information and contact information could be used to contact you to find out why you didn’t finish your [registration/transaction].
NON-IDENTIFYING INFORMATION: IP ADDRESS, COOKIES, PIXEL TAGS, AND GIFS
Each visit to Upbrands is recorded in part by an IP address, which can be used to detect server problems and resolve errors. Your IP address also enables us to collect broad, non-personal demographic information that assists us in analyzing traffic trends and how our site is used.
Cookies allow you to use our site’s shopping cart. Upbrands cannot accept online orders without cookies. Cookies are alphanumeric identifiers that are transferred from our site to your computer to allow us to recognize you when you return. These files also contain sales information, allowing us to better serve you.
The majority of computers are pre-configured to allow cookies. You can choose to have your computer notify you whenever cookies are selected, or you can choose to reject cookies entirely. You will not be able to finish an online order with us if you refuse to accept cookies on your computer.
Upbrands may use ‘message format’ or ‘message open’ sensing technology to track the success and utilization of our email marketing campaigns. These technologies necessitate the usage of pixel tags or clear gifs, which are invisible to the user but provide the necessary data to our tracking system. This information enables us to determine whether your email accepts HTML or text-only emails and give you the appropriate format.
REGISTRATION AND ORDERING INFO
Users of acceptable age (according to your local laws) are welcome to explore the Site; however, you must be 18 years of age or older to create an account. You may be needed to create and use an account in order to purchase products/services from the Site and to access/use some Site Features.
Upbrands offers a registration process and order form to allow you to make online purchases, get information, and receive service. Your personal contact information (name, email address, phone number, mailing address, and so on) is used to fulfill marketing programs and to give you your order.
Your credit card information is kept entirely safe and secure, and it is only used to bill you for your transaction.
Our products and information are available to users without requiring them to register. Registration is not required to shop online and is simply required to register.
WHAT WE DO WITH THE INFORMATION WE COLLECT AND HOW WE SHARE IT
Upbrands is pleased to tell you that your personal information or email address will not be sold or shared. Your information is solely used to fulfill your order and, if you have chosen this option, for Upbrands direct marketing purposes.
If you choose to receive emails from us about current offers and incentives, we will use your email address for this reason as well. You will not receive promotional emails if you do not pick this option. If you have chosen to receive promotional emails, you may deactivate this option from your account at any time, and the emails will cease to be sent. You can change your email choices by logging into your account and going to My Account, or you can simply unsubscribe from all of our communications by clicking the Unsubscribe link at the bottom of any of our emails.
We may also use your contact information if we need to contact you directly about your order.
In order to ship gift certificates and items to other parties, additional information is also required. For our customers, this information is treated with the same respect as the information listed above.
Emails, Text Messages, and Phone Calls are just a few of the ways Upbrands communicates with its customers. Should the necessity arise, Upbrands also retains the right to communicate with our registered users about their orders.
TRANSACTION AND ACCOUNT MAINTENANCE COMMUNICATION
Order confirmations, order updates, order problems, delivery issues (when needed), and account management are all covered by Upbrands communications (should issues arise).
MARKETING AND HTML EMAILS
Upbrands provides an email option for our users, allowing us to contact with them about specials, incentives, new items, and so on. If you receive these emails, you can unsubscribe from the list at any time by clicking the Unsubscribe link at the bottom of any of our communications to you. You can add yourself to this function in your account control area if you don’t receive emails.
DO YOU HAVE ANY QUESTIONS OR COMMENTS?
Upbrands invites you to contact us if you have a question or wish to express a concern about our privacy or security policies, as well as to receive all personal information we may have on file for you or to erase any personal information we may have on file for you. Please send an email to firstname.lastname@example.org, and a customer care representative will react as soon as possible.
PROTECTION OF YOUR DATA
Your safety is our first priority at Upbrands. We are committed to safeguarding our customers’ personal information and utilizing it responsibly and exclusively for the purposes specified during the registration process. Our cutting-edge software ensures that all information provided with Upbrands is safe and secure.
Every transaction you make at Upbrands is guaranteed to be safe. Thousands of clients have successfully shopped with us online without incident or worry. When you order with us online, you’ll be joining the ranks of people who have been ecstatic with our service.
Our Secure Sockets Layer (SSL) is among the best available for secure online transactions. We exceed all industry standards in securing transactions, encrypting all credit card information, name, address and other personal info so that it cannot be read as the information travels over the Internet. These measures provide strong security to prevent the loss, misuse and alteration of this information.
As an additional element of our security efforts, Upbrands requires you to create and use a customer username and password. This information is required to sign in and shop online with us. We strongly recommend that users select a password that is difficult to guess (in other words, do not use your name, birth date or other familiar phrases). We suggest you keep this information private and not leave it accessible to others. If you share an office or work-space, do not leave your password available in a document or other public arena.
If you happen to forget your password, please click the link ‘Forgot Password?’ and follow the instructions. Our Customer Service department will ensure that you receive a note to the email you used when you registered. If you would like to change your password, simply enter ‘My Account’ and follow the prompts to change your information.
SAFE SHOPPING GUARANTEE
Federal law ensures that a credit card user will not be liable for charges in excess of $50.00 that result from the unauthorized use of that card. Debit cards have similar protections. While some exceptions do apply, it is required that users comply with credit card rules and regulations. Please take the time to review your cardholder policy for more details on this subject.
Upbrands stands by their promise to provide safe online buying. If you are still unsure about shopping online, please contact our helpful customer service department. Our customer service professionals would gladly take your order over the phone.
The security policy of Upbrands was last updated on June 2, 2018. Upbrands, LLC reserves the right to change or add to this policy at any moment by posting updates on our website. Unless otherwise noted, any changes will only apply to data gathered after this date.